The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.
This two-day, classroom-based training course, serves as an introduction to ITIL 4 and will focus on the information you need to know in order to pass the included exam that leads to the new ITIL 4 Foundation Certificate in IT Service Management.
This course is designed to benefit those working in a service delivery or service desk discipline, as well as IT professionals who are interested in adopting ITIL within their organisation.
The ITIL 4 foundation-level course is the first to be introduced by AXELOS, the creator of ITIL, in the new ITIL 4 certification scheme, and is a mandatory requirement for all other levels.
ITIL is a registered trademark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.
Pink Elephant is globally accredited by PeopleCert to provide ITIL courses for the certification program.
The two-day, classroom-based training course takes place in Reading or London and serves as an introduction to ITIL 4 and will focus on the information you need to know in order to pass the exam that leads to the new ITIL 4 Foundation Certificate in IT Service Management.
This foundation-level course is the first to be introduced by AXELOS, the creator of ITIL, in the ITIL 4 certification scheme, and is a mandatory requirement for all further levels.
Exam Information:
Exam duration: 60 minutes Exam format: closed book, multiple-choice Exam delivery: online, webcam proctored. Pass mark: 65% (26/40 questions)
*The Exam is included within the price of this training course
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
There are no mandatory prerequisites.
I would like to request onsite training for the following course: ITIL® 4 Foundation Classroom
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