Email Sam
How can we help?
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Backup/Monitoring. Office 365 / Azure Monitoring
Let Pink Elephant’s professional team handle the configuration, monitoring, and management of backup and recovery solutions for your Microsoft Azure cloud services and Office 365 applications. In doing so, we will ensure the protection and availability of data stored in Azure infrastructure and Office 365 services, through regular backups, efficient recovery processes and user experiences.
Setup and Configuration: We will work closely with you to understand your requirements in terms of data protection goals and recovery objectives. You can rest easy while our team of administrators will set up and configure Azure Backup, Azure Site Recovery, or third-party backup tools compatible with Azure and Office 365.
Performance and Resource Optimisation: We actively monitor backup performance metrics such as backup speeds, processing rates, and resource utilisation (CPU, memory, disk etc.). This way, we can spot any potential bottlenecks in advance and ensure the smooth and efficient use of your Azure and O365 resources.
Policies and Retention: Whether your business has pre-existing data retention policies or you are in search of industry best practice and guidance, we at Pink Elephant are here to assist you. Through regular reviews and evaluations of your backup policies, we ensure they are always up-to-date, meeting your evolving business needs and compliance requirements.
Restore and Recovery Support: With our team of dedicated administrators at Pink Elephant managing your Azure backup environment, you get more than just a service. It’s not just about restoring individual files or entire systems; it’s about giving you peace of mind.
Why choose Pink?
24/7/365 Coverage
Our Managed Service Centre is open 24/7/365
Lower operational costs
Our fully managed service is accompanied by considerable cost savings and more…
Performance Driven
KPI driven with a significant focus on first time fix and response…
Multilingual Support
English, French, German, Spanish, Italian, Portuguese, Dutch and more
ITSM Thought Leadership
Globally recognised ITSM Thought Leader for over 40 years
Innovation
Leading edge technology and future-equipped service capabilities
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones.Find Out More about Customer Service...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience.The Challenge:...