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Multilingual IT Support
Global business support means global languages. Increasingly, multinational businesses are recognising the power of multilingual support in enhancing the user experience of IT. This includes leveraging a common business language for more efficient service support and reporting.
Pink Elephant is proud to be a champion of this global ethos. At our Managed Service Excellence Centre, our team is fluent in a diverse range of languages. Whether you require IT support in English, French, German, Spanish, Portuguese, or Dutch, we’ve got you covered with all the major European languages. Beyond the European continent, we also offer support in Mandarin Chinese and Japanese.
Furthermore, we offer this multilingual service around the clock, 24/7/365 to ensure seamless IT support whenever it is needed.
Our commitment to diversity in language support is a reflection of our dedication to providing a superior and personalised IT experience for businesses across the globe. No matter where you’re based, or what language you’re most comfortable with, at Pink Elephant, we speak your language.
Why choose Pink Elephant?
- 24/7/365 Coverage – Our Managed Service Centre is open 24/7/365.
- Multilingual Support – English, French, German, Spanish, Italian, Portuguese, Dutch and more.
- Lower Operational Costs – Our fully managed service is accompanied by considerable cost savings and more.
- ITSM Thought Leadership – Globally recognised ITSM Thought Leader for over 40 years.
- Performance Driven – KPI-driven with a significant focus on first time fix and response.
- Innovation – Leading-edge technology and future-equipped service capabilities.
Case studies
Rapid results: a new ITSM Platform in 54 days
When Ivanti announced the end of life for Cherwell, SCS JV faced an urgent challenge. More than a service-management tool, Cherwell provided crucial identity and access management for the project, controlling who could see sensitive project data across 22 live construction sites. With more than 2,100 project staff and between...
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones. Find Out More about Customer...