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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

ITIL 4 Leaders and Strategists

Calling IT Leaders and Strategists.

Are you ready to take the lead? ITIL 4 includes two distinct designations: The Managing Professional (MP) and The Strategic Leader (SL). All courses needed to achieve both are now available for booking with Pink Elephant!

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ITIL 4 Leaders and Strategists

The NEW ITIL 4 Strategic Leader Designation
Digital disruption has become a pervasive reality for most organizations. To win at the digital game, IT leaders must rethink their prevailing business models and look to a comprehensive IT and digital strategy that can tackle digital disruption and drive success.

That’s why we’re so excited to now offer all courses that enable IT leaders and aspiring leaders to achieve their ITIL® 4 Strategic Leader (SL) designation! As the second main designation path in the ITIL 4 scheme, SL gives IT professionals the knowledge necessary to grow, adapt and thrive in the age of digital transformation.

ITIL 4 Strategic Leader?
The ITIL 4 Strategic Leader is a professional designation that demonstrates a clear understanding of how IT influences and directs the business strategy – not just for IT operations, but for all digitally-enabled services. In addition to creating an appropriate digital strategy that is aligned with the organisation’s business goals, the strategic leader will possess the knowledge needed for directing, planning, and delivering continual improvements with agility.

The ITIL 4 Strategic Leader designation is comprised of two main modules:

  • The ITIL 4 Strategist: Direct, Plan & Improve certification course, which was released a few months ago, provides the skills, techniques, and best practices that bring digital and IT strategies to life – including leveraging Agile and Lean ways of working to an organization’s advantage. (Note: this course is common to the ITIL 4 Strategic Leader as well as the ITIL 4 Managing Professional designations.)
  • The new ITIL 4 Leader: Digital & IT Strategy certification course, focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success. This course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
  • Plus, the ITIL 4 Foundation is a prerequisite for both designation streams.

Learn More about the ITIL 4 Strategic Leader
Register for the live, virtual instructor-led ITIL 4 Strategist: Direct, Plan & Improve certification course. You can also register for our first live, virtual instructor-led course here – ITIL 4 Leader: Digital & IT Strategy.