Digital Transformation: Part 2 – Uncertainty and Change
Many organisations have long-term visions but often lack clear strategies to achieve them. Even without an aligned IT strategy, technology teams must continue to progress by improving processes and adopting new technologies, using frameworks like ITIL’s ‘Plan, Do, Check, Act’.
However, long-term plans are increasingly becoming obsolete due to rapid changes and unpredictable events such as the COVID-19 pandemic. To stay agile, organisations should break down objectives into smaller, manageable goals, regularly review progress, and adjust as needed to adapt to evolving market conditions and client demands.
This approach ensures that even amidst uncertainty, organisations can remain flexible and prepared for change, while managing costs effectively.