Digital TransformationPart 2

In the technology teams that I have led, the absence of a clear, concise, realistic strategy from the business has not stopped me from progressing with my transformation agenda. At worst, there are always things to improve when just keeping the lights on, in reference to one of ITIL’s favourite mantras: Plan, Do, Check, Act (Deming – mid 20^th Century). At best, industry insight, intuition, an eye for emerging technologies & current affairs help steer the technology ship, avoid costly mistakes & poor investment decisions.

Year-on-year, the demand for IT services has had a phenomenal impact on the pace of change, therefore the relevance of 5-year plans these days is questionable. But planning is good; although as Covid-19 has shown us, even the best plans can quickly become obsolete, when external factors such as pandemics, geopolitical, economic or environmental events take hold. Having a technology vision, agreeing incremental deliverables & progressively building on that, requires regular reviewing & sanity checking to reaffirm progress, it’s continued relevance & to validate the course. Good leaders will always be monitoring this & formally review every 6-12 months. The only thing we can be certain of for now, is further uncertainty and change. 

There is no better time for organisations to rethink their post-Covid-19 plans and transformation initiatives, as financial forecasts and budgets are finalised for 2021. By breaking down objectives into smaller achievable deliverables over shorter periods e.g. 6-12 weeks each, organisations will establish a degree of agility that will enable it to swiftly pivot, react more quickly to changing market conditions and client demands, and manage costs more effectively.

Irrespective of where you or your organisation is with its business or digital transformation initiatives, we can support your transformation activities by conducting a discovery exercise, create proposals recommending actions, lead or help lead you through various stages of the initiative. Please contact us for more information or to arrange an initial conversation to discuss how we can help.