Digital Transformation: Part 6 – Cost Optimisation

In the post-Covid landscape, organisations are revisiting survival strategies while positioning for future competitiveness. The pandemic highlighted technology’s crucial role in business continuity and transformation, with an increased focus on how tech and data capabilities drive performance. Now, businesses must unify IT and operational functions, rethink their models, and assess cultural readiness before investing in emerging technologies like AI, ML, and IoT. Understanding customer and user needs is essential to ensuring that these initiatives are effective and sustainable.