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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Pink News

Ten benefits of outsourcing a service desk

What are the benefits of outsourcing an IT service desk? When you want to offer that vital human touch to your customer...
Pink News

Pink Elephant launches podcast ‘The ITSM Crowd’

Pink Elephant has launched a new podcast called ‘The ITSM Crowd’, offering a captivating exploration into the lives of professionals within the...
Pink News Training courses Uncategorized

New Data Analytics course

Pink Elephant joins forces with EXIN to launch new Data Analytics course Transform your career with the power of data Pink Elephant is excited to...
ITSM

Knowledge24: The Future of AI with ServiceNow

Knowledge24: The Future of AI with ServiceNow By Ramond Keesmekers, Head of Technology and Misha Macinski, Head of Consultancy Pink Elephant’s intrepid...
ITSM

Pink24 blog: ITSM trends and challenges in 2024

Our Head of Education, Nektaria Kriketou, was lucky enough to jet to Las Vegas for Pink24, the ITSM conference and exhibition hosted...
ITSM

Pink Elephant EMEA at SITS24

Pink Elephant EMEA is pleased to confirm its team is returning to exhibit at SITS – the Service Desk and IT Support...
Training courses

Service Desk Analyst 8th edition course launch

Global ITSM experts Pink Elephant EMEA has announced the addition of another key training certification to enhance IT Support skills. Service Desk...
ITIL ITSM

Why study ITIL 4 Foundation?

The benefits of studying ITIL 4 Foundation First, let's talk about the benefits ITIL 4 has to your career and future opportunities....
ITSM

Why ITSM is like Baking a Chocolate Cake

On National Chocolate Cake day, we discover the connection between the sweet treat and ITSM. It's Saturday 27th January, and the Pink...
ITSM Uncategorized

The Role of Leadership in ITSM Success: Nurturing Growth and Excellence 

By Shaz Akhtar, Pink Elephant Associate In the evolving world of IT Service Management (ITSM), the role of leadership cannot be overstated....
Project Management

What’s New with PRINCE2?

Five key updates in PRINCE2®'s 7th Edition - As the realms of project management continue to expand and evolve, the methodologies guiding...
ITSM

How AI can be used in IT Service Management

Integrating AI into ITSM with Pink Elephant and Freshworks Artificial Intelligence (AI) continues to redefine the boundaries of what is achievable in...
ITSM

Inventory Tracker Software: How Pink Can Help

Inventory tracker software and how to optimise its use What is inventory tracker software? Inventory tracker software has revolutionised the way businesses...
Pink News

How to win friends and influence people at SITS23

You can see Pink Elephant EMEA’s Misha Macinski no less than three times during SITS23. Not only is he hosting his own speaker session...
Pink News

Pink makes waves with new IT Services company

Pink Elephant EMEA has announced the launch of a new IT Services company based in South Africa. Blue Ocean IT Services is...