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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
ITIL Practitioner: Preview of forthcoming attractions, geekery and pink elephants!
Post written by Vawns Murphy, The ITSM Review As most of our regular readers will know I’ll jump on any opportunity to...
What Happens in Vegas isn’t Staying in Vegas!
Pink16: our 20th Annual International IT Service Management Conference & Exhibition With over 2,000 attendees from across the globe, Pink Elephant’s annual...
Pink16 Review by Paul Wilkinson
‘Why is this content at the end of the conference? This should be a Keynote topic!’ – CEO In this blog I...
Top 7 Things To Know About Validation
In my previous blog, I gave a few reasons to consider building validation by design. Before diving into available technology and tools,...
The rise and benefits of a flexible workforce
Since the foundation of our organisation in 1980, we have experienced a demand from our customers for temporary IT resources. While we...
ITSMF Training Provider of the Year!
Reading, Nov. 26, 2015 — Pink Elephant’s commitment to leading the profession in IT Training has been recognised with the ITSMF’s prestigious “Training Provider of...
NEW – ITIL Practitioner Certification
It’s been a while since we’ve had a significant portfolio development to talk about in the world of ITIL training, but that...
Finding the Right Fault is Key to Superior Incident Investigation
How often do you have incidents that take far too long to resolve or restore service? Do your Incident Statements have fault...
Why Service Automation is going to be the Next Big Thing
The secret to exponential organisations Have you ever wondered why some organisations are successful and others – despite good products and services...
Validation: To design for it or not?
Recently I watched a support team of one of our clients spend a few hours troubleshooting an obscure application failure. The logic...
The Thinking behind the Process
“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” -...
Creating Order from Chaos
“The only true wisdom is in knowing you know nothing.” - Socrates The background to today’s blog is that we have taken...
Viewing the Problem from the Customer’s Perspective
“Your most unhappy customers are your greatest source of learning.” Bill Gates When we interact with our clients in the problem management...
The Service Catalogue Perspective: Do you really know what you want?
Service Catalogues seem to be the hot topic at the moment with many organisations deciding that they want one as indeed they...
How to Transform Information from Raw Data to SME Knowledge Effortlessly!
Many IT Professionals look at the same set of data and come to the conclusion that the raw data as it is...