ITIL
ITIL 4 High-Velocity IT – Fast & Agile
Stay ahead of the game with the upcoming ITIL 4 Specialist certification High-Velocity IT. Many organisations have come to realise that to compete in today’s global economy they need to intensify their agility, speed-to-market, cost-effectiveness, and responsiveness. This… read more
Online ITSM Training
Working and training at home is a reality for a lot of us and plans for professional development have undoubtedly been interrupted. But that doesn’t need to be the case! You can continue your professional and personal development… read more
Quick Start Guide to Software Asset Management
Software Asset Management is a crucial part of service management with major cost implications but is sadly ignored. Here at Pink Elephant, we are helping, on average, a client every month to begin formalising their Software Asset Management (SAM) processes… read more
Service Asset Discovery & Dependency Workshop
Service Asset Discovery & Dependency Workshop Location: 41 Portland Pl Marylebone, London, W1B 1QH Date: Wednesday 27th November. From 10 am till 5 pm. Lunch provided. This event is now Closed. Register here to receive updates on future workshops … read more
The wait is over! Four new ITIL 4 Advanced Courses
Further to the release of the new ITIL® Managing Professional Transition certification. Pink Elephant is excited to announce course dates for the new ITIL® 4 Advanced courses for the Managing Professional stream in ITIL 4. The ITIL 4… read more
A Holistic View of Service Management – ITIL 4
The Casualties of Frameworks Going to War In principle, the primary goal of an IT service management (ITSM) framework is to provide a published body of knowledge (BoK) so professionals can improve their ability to deliver value to… read more
Beyond Foundation ITIL® 4 Advanced Courses.
ITIL® 4 advanced courses are just around the corner. Check out what’s beyond Foundation. Below are all the courses Pink Elephant will offer starting late 2019 early 2020. Please note the course deliveries will be staggered. Stay tuned… read more
ITIL 4 Managing Professional Transition “Bridging Course”
HEY “ITIL EXPERTS” – READY FOR YOUR NEXT CHALLENGE? You did it. You successfully made your way through the multiple layers of the ITIL® v3 qualification scheme. You’ve become an “ITIL Expert”, or very close to it. Now you’re… read more
A quick comparison of ITIL 4 and ITIL v3
Things are changing quickly in the ITIL world these days. As new information is released about ITI v3 and ITIL 4, we want to ensure we help you stay up to date. ITIL 4 was launched at Pink19… read more
The many ways a Service Catalogue enhances business value
The Service Catalogue is an invaluable resource to the business. It plays a crucial role as the point of access to all products and services offered by IT and other departments. A Service Catalogue is used to define… read more