Service Performance Manager
FireScopes Service Performance Manager is a single product solution that supports numerous use cases, ranging from service performance management to business and predictive analytics.
Users have higher expectations for application performance and reliability, therefore IT requires better visibility to identify and trace problems at the earliest possible moment; FireScope Service Performance Manager (SPM) Product represents a new breed of management solutions, one that leverages Big Data and cloud-related technologies to deliver unparalleled cloud-based monitoring across the entire IT stack, offering Enterprise scalability without the effort or high cost of traditional enterprise monitoring suites.
Instead of buying numerous point solutions, each dedicated to a single use case, FireScope SPM offers a single platform that supports numerous use cases, ranging from service performance management to business and predictive analytics. FireScope’s modern and easy to develop against API gives you the flexibility to build your own management tools making FireScope an integral part of any Service Management strategy.
SPM was designed and built referencing multiple frameworks, standards, and compliance to provide the easiest path to transform IT into a Key Business Partner: