Pink Elephant is proud to be a global implementation partner of FireScope. We have expertise with the platform itself and a deep understanding of the ITSM best practice principles that underpin all our implementations.
FireScope’s Secure Discovery & Dependency Mapping (SDDM) product enables customers to populate and secure accurate, service-aware CMDB’s using an automated approach to discovery and dependency mapping of all the assets (Configuration Items CIs) in the enterprise. FireScope’s SDDM is a powerful platform built with the idea that a solution should be simple to deploy, intuitive, provide a quick ROI and be a platform for multiple IT and business use cases.
SDDM passively listens to and collects network traffic to understand relationships and dependencies between physical and virtual devices; enabling IT to support the business via: