ITIL® 4 and IT Asset Management
Managing IT assets is crucial for operational success, as they represent a significant investment in today’s organisations. IT asset management (ITAM) involves not just procurement but also control, protection, and risk management, especially as more assets are used… read more
Digital Transformation: Part 13 – A Clear Vision
Embarking on a digital transformation journey doesn’t guarantee success — around 80% of change programmes fail. A clear vision is crucial to be in the 20% that succeed. Achieving this vision requires time and input across the organisation…. read more
Digital Transformation: Part 11 – Get On Board
CIOs – Don’t Let It Be Your Fault! The challenges of successful digital transformation persist, with many expecting the CIO to lead this effort alone. For success, digital transformation must be viewed as a company-wide initiative, with strong… read more
Digital Transformation: Part 10 – Acceleration
Organisations are speeding up their digital transformation efforts, a wise decision considering COVID-19 exposed flaws in many operating models. The integration of technologies like AI, ML, RPA, and Agile methods is increasingly essential. However, successful digital transformation requires… read more
Digital Transformation: Part 9 – A Necessary Disruption
Digital transformation is the foundational change in how organisations deliver value to customers. However, it carries significant challenges and risks, and like many large-scale change programs, is more likely to fail than succeed. Common obstacles include poor leadership,… read more
Digital Transformation: Part 8 – Start With People
Digital transformation starts with people, not technology. For success, it’s crucial to gain employees’ buy-in, ensuring they are open to adopting new technologies and methods. Organisational culture plays a significant role in determining success. Therefore, planning digital transformation… read more
Digital Transformation: Part 7 – Restarting
Organisations are strategising for survival and future competitiveness, offering a prime opportunity for IT to lead business transformation. With a renewed focus on the value of technology—especially in light of Covid-19 disruptions—leaders can now restart paused transformation programmes…. read more
Digital Transformation: Part 6 – Cost Optimisation
In the post-Covid landscape, organisations are revisiting survival strategies while positioning for future competitiveness. The pandemic highlighted technology’s crucial role in business continuity and transformation, with an increased focus on how tech and data capabilities drive performance. Now,… read more
Digital Transformation: Part 5 – Before Making Cuts
As businesses face revenue shortfalls, many will need to revisit their costs and make budget cuts for 2021. While it’s tempting to cut high-cost items like staffing or vendor contracts, it’s critical to fully understand the impact these… read more
Digital Transformation: Part 4 – Anticipated Benefits
Is your company seeing the tangible benefits of Digital Transformation? Although it’s been a key business agenda item for years, expecting immediate results from digital investments within the same financial year isn’t always realistic. Different departments often define… read more
