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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

Digital Transformation: Part 6 – Cost Optimisation

In the post-Covid landscape, organisations are revisiting survival strategies while positioning for future competitiveness. The pandemic highlighted technology’s crucial role in business continuity and transformation, with an increased focus on how tech and data capabilities drive performance. Now,… read more

Digital Transformation: Part 5 – Before Making Cuts

As businesses face revenue shortfalls, many will need to revisit their costs and make budget cuts for 2021. While it’s tempting to cut high-cost items like staffing or vendor contracts, it’s critical to fully understand the impact these… read more

Digital Transformation: Part 4 – Anticipated Benefits

Is your company seeing the tangible benefits of Digital Transformation? Although it’s been a key business agenda item for years, expecting immediate results from digital investments within the same financial year isn’t always realistic. Different departments often define… read more

Digital Transformation: Part 3 – Positive First Steps

If your organisation claims to be advancing its digital strategy but you’re not feeling the increased workload, something may be off. A successful digital transformation starts with visible senior leadership and HR engagement, discussing cultural shifts and new… read more

Digital Transformation: Part 2 – Uncertainty and Change

Many organisations have long-term visions but often lack clear strategies to achieve them. Even without an aligned IT strategy, technology teams must continue to progress by improving processes and adopting new technologies, using frameworks like ITIL’s ‘Plan, Do,… read more

Digital Transformation: Part 1 – Respond, Recover, Reimagine

As organisations emerge from the challenges of COVID-19, the focus now shifts to preparing for future disruptions like pandemics and geopolitical events. By leveraging digital transformation across the stages of ‘Respond, Recover, Reimagine’, businesses can enhance resilience, agility,… read more

Digital Transformation Introduction

In 2020, the global pandemic triggered a significant shift in the way organisations operate, forcing them to pause and rethink their strategies. The pandemic halted industries and exposed weaknesses in business operations, particularly in the reliance on outdated… read more

IT Service Continuity Management

IT Service Continuity Management (ITSCM) is a vital part of business continuity. In today’s technology-driven world, ITSCM plays a crucial role in ensuring that organisations can continue delivering essential services during disruptions, from minor system failures to complete… read more

Service Catalogue Perspective: Know What You Want

Optimising Your IT Service Catalogue A well-structured IT service catalogue is key to aligning IT services with business goals, raising transparency, and improving communication. Many organisations seek to implement one, recognising the value it brings—but understanding what a… read more

What is Agile Scrum?

In today’s competitive global environment, organisations need a winning strategy, which is where Agile comes into play. Agile is a mindset that focuses on people, collaboration, and flexibility, with Scrum as a framework for applying these principles. The… read more