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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
ITIL ITSM Pink News

Online ITSM Training

Working and training at home is a reality for a lot of us and plans for professional development have undoubtedly been interrupted....
ITIL ITSM Project Management SAM

Quick Start Guide to Software Asset Management

Software Asset Management is a crucial part of service management with major cost implications but is sadly ignored. Here at Pink Elephant,...
Pink News

Pink Elephant voted best large training organisation in the Netherlands

Our Dutch colleagues took home GOLD in The Best Educator of the Netherlands (BOVNL) awards. The best Dutch training organisations from 2019...
ITIL ITSM Pink News

Service Asset Discovery & Dependency Workshop

Service Asset Discovery & Dependency Workshop Location: 41 Portland Pl Marylebone, London, W1B 1QH Date: Wednesday 27th November. From 10 am till 5...
ITIL ITSM

The wait is over! Four new ITIL 4 Advanced Courses

Further to the release of the new ITIL® Managing Professional Transition certification. Pink Elephant is excited to announce course dates for the...
ITSM Pink News Project Management Service Desk Transformation

King Price Insurance Chooses Pink Elephant

King Price chooses Pink Elephant in South Africa. On the 1st of August 2019, Pink Elephant met the “king” following a three-month...
ITSM Service Desk

6 tips for Service Desk Managers.

The Service Desk sees everything, speaks to everyone and deals with everything from forgotten passwords to Major Incidents. They are the unsung...
ITIL ITSM

A Holistic View of Service Management – ITIL 4

The Casualties of Frameworks Going to War In principle, the primary goal of an IT service management (ITSM) framework is to provide...
ITIL ITSM Pink News

Beyond Foundation ITIL® 4 Advanced Courses.

ITIL® 4 advanced courses are just around the corner. Check out what's beyond Foundation. Below are all the courses Pink Elephant will...
ITIL ITSM

ITIL 4 Managing Professional Transition “Bridging Course”

HEY "ITIL EXPERTS" – READY FOR YOUR NEXT CHALLENGE? You did it. You successfully made your way through the multiple layers of...
ITIL ITSM

A quick comparison of ITIL 4 and ITIL v3

Things are changing quickly in the ITIL world these days. As new information is released about ITI v3 and ITIL 4, we...
ITIL ITSM Project Management Tool Selection

The many ways a Service Catalogue enhances business value

The Service Catalogue is an invaluable resource to the business. It plays a crucial role as the point of access to all...
Agile ITSM Project Management

The Different Stages Of Agile Teams

Organisations often expect a lot from self-supporting Agile project teams in today’s world. In a lot of organisations, the team velocity is...
Pink News

Pink Elephant EMEA and Cherwell Software

Pink Elephant EMEA and Cherwell Software Team to Bring IT Service Management Expertise to EMEA Region Cherwell Software, LLC, (‘Cherwell’) a global...
ITIL ITSM Pink News

Answers to your questions on ITIL 4.

ITIL 4 How has the lifecycle changed? “Easy - the lifecycle is gone. There is no longer the service life cycle of...