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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
The House of BRM
The House of BRM explained The House of BRM is a graphical representation intended to convey key aspects of a successful Business...
Three Key Traits of the Business Relationship Manager Role
The Business Relationship Manager Role Embodies a set of competencies (knowledge, skills, and behaviors) that foster a productive, value-producing relationship between a...
Pink Elephant again finalist for the itSMF’s Training Provider of the Year Award!
Pink Elephant again finalist for the itSMF’s ‘Training Provider of the Year’ Award! Following on from receiving the 2015 itSMF Training Provider...
Self Paced Online Promotion
Up to 50% off Self-Paced Online training courses booked before 31st October 2016: RESILIA® DevOps® ITIL® ISO® BRM® COBIT® OBASHI®and PRINCE2® Are you...
Pink Elephant signs a global partnership with Cyient
Pink Elephant's business transformation and educational capabilities will complement Cyient's expertise in services design, delivery and operational excellence London 15th September 2016:...
Are you effectively performing the Business Relationship Management Role?
It is assumed that Business Relationship Management (BRM) can be equated to Customer Relationship Management (CRM) but this is not true according...
NEW ITIL v3 Credit System Diagram
ITIL® Practitioner is the new follow on from ITIL Foundation that builds on the ‘what’ and the ‘why’ and gives users the know-how...
Why would you want to drive a car without a steering wheel?
“ITIL® is the industry best practice for IT Service Management. A business without ITIL in today’s time is like a car without...
Roelien’s Journey in Becoming an ITIL® Expert
Roelien started working within the Change Management environment in 2007 as a Change Management Process coordinator and in 2010 she attended...
Insights and takeaways from our roundtable event: Business & IT Alignment
A chance to network with peers, explore a recognised problem with subject matter experts and take away concrete improvement items. These were...
Using ITIL Practitioner skills to impress the CEO
The IT500 Conference in Edinburgh was packed with hands-on workshops focusing on key IT related issues and trends, such as DevOps, SIAM,...
Incident & Problem – do we really need both?
The increasing business need for sophisticated IT solutions means that many systems have become very complex. This is leading to a growth...
Joining the 5% club – How to make a CMDB in the real world
The CMDB is rather like a unicorn. Everyone knows what they look like but no one has seen one for real. In...
Cracking Cultural Change: The Elements of Success
By Helen Windle, IT Service Management Consultant, Pink Elephant EMEA In my experience there are two trends emerging: Start-ups are transitioning from...
IT Service Management Tooling
Organisations regularly approach Pink Elephant seeking guidance concerning emerging trends and technologies regarding ITSM tools. Such guidance enables the analysis of existing...