Transformation
MarsLander ITSM Mission Log – 10.03.21
Disruption. Transformation. Value Mission Director Log: 10.03.21 ‘The world is in a state of disruption’ thought the Mission Director of Space-Y.” Digital disruption caused by rapid emerging technologies is suddenly creating new business models and IT is becoming… read more
A new series on Digital Transformation
A new series of blogs and articles on Digital Transformation from Rikkii Richman. In years to come, 2020 will be seen as the year the world paused and hit the reset button. It will be the year of… read more
Pink Elephant and FireScope
FireScope and Pink Elephant to bring Service Intelligence to improve IT Service Management Across Europe Leading IT Service Management firm Pink Elephant announced a new strategic partnership with FireScope using its application behavior intelligence and persistent discovery and… read more
King Price Insurance Chooses Pink Elephant
King Price chooses Pink Elephant in South Africa. On the 1st of August 2019, Pink Elephant met the “king” following a three-month transition of the King Price Service Desk environment to the Pink Elephant Global Service Centre in… read more
The Current Status Of DevOps
IT industry experts and forecasters are all talking about it – the time for DevOps is now. Where is your organization with regards to applying DevOps? Are you on par with your peers? An infographic published by Forrester Research shows… read more
Risk Management in ITSM Projects
ITSM Projects are tough – Plan to succeed! IT projects do not have a great track record of success relative to their promised goals and objectives. Various studies on IT project success published by the Standish Group, KPMG or Robbins-Gioia all conclude that… read more
Leadership During Change
Now more than ever, leadership is crucial for organisations to not just keep up, but to innovate in order to survive and move forward. Without strong leaders, there may not be anything left for managers to manage. In… read more
Organisational Transformation
Leading Organisational Transformation Winston Churchill once said, “There is nothing wrong in change, if it is in the right direction.” Whether people perceive change is heading in the right direction or not, most fear change outright. How many… read more