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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Agile Project Management Benefits
It’s no secret that the Agile Model is fast becoming the preferred way to manage projects. Organisations, teams and even project management software are...
Risk Management in ITSM Projects
ITSM Projects are tough – Plan to succeed! IT projects do not have a great track record of success relative to their...
Virtual Machine (VM) provision using Service Automation Framework®
Once simply a cost centre, IT is now recognised as a key strategic asset for the modern enterprise. More than ever before,...
Service Request Catalogues Guidance
Taken from Eddie Potts White Paper on Service Request Catalogues. Download the full white paper HERE Request fulfilment is very simple, but...
Four Pillars of Cost-Optimisation in Cloud Computing
A key business driver to move to cloud in the first place for most organisation is to reduce cost incurred by on-permise...
Leadership During Change
Now more than ever, leadership is crucial for organisations to not just keep up, but to innovate in order to survive and...
5 Questions and Answers about DevOps
What is DevOps and where does it come from? The term DevOps typically refers to the emerging professional movement that advocates a collaborative working relationship...
Jarod Greene on Service Automation
I’m not ashamed to admit that my favorite Christmas movie is Love Actually. Nothing beats the opening scene of the gates at Heathrow...
An Approach to GDPR
The Evolution of Data Protection Data protection has been around for a long time - the initial laws on data protection, were...
Governance in a Lean IT Organisation
Traditional IT governance typically focuses on a command-and-control, documentation-based approach. Teams are expected to adopt and then follow corporate standards and guidelines,...
The Case for Service Integration and Management
The Case For Service Integration and Management (SIAM) While continual change is a constant in the universe, there are some periods in history...
Are you a member of the 5% Club? – How fit for purpose is your CMDB
A successful CMDB can be vital for an organisation, or rather it should be! The implementation of a CMDB, should herald the...
The Service Automation Framework – White Paper
An introduction to the design and delivery of automated services By Jan-Willem Middelburg. Author and Chief Examiner, Service Automation Framework Alliance. Foreword...
Business Relationship Management – What Is It & Why Do I Need It?
So here’s the thing. All too often we’re so busy fire fighting and saving the world that sometimes we forget about the...
How to Ruin your project – 6 pro tips!
Projects are the tricky things to accomplish. To save you some time, here are 6 tips for what NOT TO DO. Good...