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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Four Pillars of Cost-Optimisation in Cloud Computing
A key business driver to move to cloud in the first place for most organisation is to reduce cost incurred by on-permise...
Leadership During Change
Now more than ever, leadership is crucial for organisations to not just keep up, but to innovate in order to survive and...
5 Questions and Answers about DevOps
What is DevOps and where does it come from? The term DevOps typically refers to the emerging professional movement that advocates a collaborative working relationship...
Jarod Greene on Service Automation
I’m not ashamed to admit that my favorite Christmas movie is Love Actually. Nothing beats the opening scene of the gates at Heathrow...
An Approach to GDPR
The Evolution of Data Protection Data protection has been around for a long time - the initial laws on data protection, were...
Governance in a Lean IT Organisation
Traditional IT governance typically focuses on a command-and-control, documentation-based approach. Teams are expected to adopt and then follow corporate standards and guidelines,...
The Case for Service Integration and Management
The Case For Service Integration and Management (SIAM) While continual change is a constant in the universe, there are some periods in history...
Are you a member of the 5% Club? – How fit for purpose is your CMDB
A successful CMDB can be vital for an organisation, or rather it should be! The implementation of a CMDB, should herald the...
The Service Automation Framework – White Paper
An introduction to the design and delivery of automated services By Jan-Willem Middelburg. Author and Chief Examiner, Service Automation Framework Alliance. Foreword...
Business Relationship Management – What Is It & Why Do I Need It?
So here’s the thing. All too often we’re so busy fire fighting and saving the world that sometimes we forget about the...
How to Ruin your project – 6 pro tips!
Projects are the tricky things to accomplish. To save you some time, here are 6 tips for what NOT TO DO. Good...
When is a Service Catalogue not a Service Catalogue?
“A Service Catalogue or a Service Request Catalogue” The term Service Catalogue is commonly misused and can lead to confusion! Often the...
Software Asset Management – Your Quick Guide
Software Asset Management (SAM) has always been one of the lesser-adopted processes within ITSM, which is odd considering it can potentially save...
Big Data – Why the Big Deal?
With the recent explosion on the vast amount of data from all sources, digital and non, it would be a too big...
What You Should Know about Risk Management
Risk Management and the corresponding Management of Risk (MoR Framework) is intended to help organisations put in place an effective framework for...