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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

ITIL

Why study ITIL 4 Foundation?

The benefits of studying ITIL 4 Foundation First, let’s talk about the benefits ITIL 4 has to your career and future opportunities. For some time now, recruitment agencies and employers have used the ITIL Foundation certification as a… read more

ITIL® 4 Quick Start Guide

ITIL® 4 can seem daunting at first. In order to facilitate your journey, we have compiled a starter guide that provides an introduction to the most popular IT Service Management framework. The ITIL Quick Guide You can read… read more

So you’re looking for an ITSM Tool?

Choosing an IT Service Management (ITSM) toolset is one of the most important and, undoubtedly, most involved decisions you will make as a service desk, helpdesk, or IT manager. You might be in the midst of choosing one… read more

The ITIL® v3 journey is coming to an end

AXELOS announces the retirement of ITIL® v3 The retirement schedule for ITIL v3 certification courses and the ITIL 4 Managing Professional Transition course (the bridging course between ITI v3 and ITIL 4 for experts) has just been announced by AXELOS, the owner… read more

ITIL 4 MP courses now on the Pink E-Learning Portal

Pink News: ITIL 4 Managing Professional Courses Now On The Pink E-Learning Portal.   The ITIL 4 Managing Professional stream certification modules are now available on the Pink e-learning Portal. Get access to all four courses that form… read more

ITIL 4 Leaders and Strategists

Calling IT Leaders and Strategists. Are you ready to take the lead? ITIL 4 includes two distinct designations: The Managing Professional (MP) and The Strategic Leader (SL). All courses needed to achieve both are now available for booking… read more

Discover ITIL 4 Specialist – Create, Deliver & Support

Discover and learn about the new ITIL 4 Specialist – Create, Deliver & Support qualification and course in this quick spotlight. The ITIL 4 Create, Deliver and Support course helps IT professionals who are responsible for service delivery,… read more

New to ITIL 4? Let us help you get started.

What is ITIL 4 and why do I need it? If you’re new to ITIL® 4 and don’t know where to start, or if you’ve started but you’re not sure about your next steps, keep reading. ITIL 4… read more

The Benefits and Challenges – of the Latest Technologies

The Benefits and Challenges – of the Latest Technologies Charlie Miles, Principal Consultant –  Pink Elephant The digital landscape has changed the rules of business and has transformed how almost everything gets made, delivered, sold and bought. To… read more

ITIL® 4 Powered by Cherwell

Learn ITIL 4 best practice theory combined with the practical hands-on approach of Cherwell Service Management. Pink Elephant and Cherwell Software have teamed up to develop a new approach to ITIL training that uses the power of Cherwell’s… read more