Why study ITIL 4 Foundation?

Why study ITIL 4 Foundation?

The benefits of studying ITIL 4 Foundation?

First, let’s talk about the benefits ITIL 4 has to your career and future opportunities. For some time now, recruitment agencies and employers have used the ITIL Foundation certification as a sorting criteria.

The number of applications for a job can be overwhelming for some roles – as a result, sometimes CVs without ITIL Foundation mentioned won’t even be read, regardless of how well qualified the candidate is. These kinds of steps in the application process will likely continue, with more and more agencies and companies using automated screening questions during their selection processes.

This is just one of the benefits ITIL has to your career. Showing that you have learned ITIL 4, and got the certification also shows not only are you able to acquire new knowledge but confirms that you’ve taken the time to stay current with the latest ITSM knowledge. It also shows you know the material, and understand it well enough to pass the exam, showing any potential employer your commitment to continual self-improvement.

Achieving the ITIL 4 Foundation certificate will also prepare you for many roles with ITSM and beyond and like the name can be used as a foundation for future growth and knowledge.

Keeping up to day with ITSM

ITIL 4 introduces new ideas and tools for professionals to use. ITIL is a comprehensive framework created to ensure that organisations can meet the challenges of the 4th Industrial Revolution. It offers an end-to-end model for digital and IT operations, providing organisations with a rapid and efficient way to deliver the best IT-enabled products and services. In addition to the incident and problem management, it helps you avoid costly errors or, when needed, quickly rectify them when they occur.

Benefits to organisations

Who uses ITIL? It is used worldwide by large, medium, and small organisations to improve their service values. ITIL helps organisations in every sector to:

  • Resolve business issues
  • Enhance IT capabilities
  • Develop new capabilities that directly benefit the business

ITIL is the most recognized ITSM best practice with a framework that defines specific processes and functions focused on effectiveness and efficiency within the Service value system. Read this article on the ten improvements ITIL 4 can provide to an organisation.

ITIL Service Value

Source: AXELOS, “ITIL Foundation: ITIL 4 Edition” (2019)

Benefits to an organisation:

  • Alignment between IT and the business
  • improves customer service and satisfaction with IT
  • Reduced costs through enhanced utilization of resources
  • Better visibility of IT costs and assets
  • Improved management of risk and service disruption or failure
  • More stable service environments to support constant business change

The ITIL framework introduces an end-to-end approach to the creation, delivery, and continual improvement of technology-enabled products and services.  Those interested in embracing the new service management culture and learning key concepts of IT and digital service delivery should take the ITIL 4 Foundation course. ITIL 4 is designed for professionals just beginning their journey or for people looking to update their existing knowledge. Want to start learning ITIL? Click here

Want to learn more about ITIL 4?  Download our quick guide


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