Why study ITIL 4 Foundation?

• ITIL

January 30, 2024

The benefits of studying ITIL 4 Foundation

First, let’s talk about the benefits ITIL 4 has to your career and future opportunities. For some time now, recruitment agencies and employers have used the ITIL Foundation certification as a sorting criteria.

Recruitment agencies and employers prioritise candidates with an ITIL Foundation certificate, using it as a key criterion in their selection processes. With the surge in applications for IT-centric roles, showcasing an ITIL Foundation certification on your CV can make a significant difference. It’s often a deciding factor in whether your CV captures attention or not, especially as automated screening becomes increasingly prevalent in recruitment.

This is just one of the benefits ITIL has to your career. The ITIL 4 certification demonstrates more than your ability to learn; it underscores your commitment to staying abreast with the cutting-edge ITSM practices and principles. Passing the ITIL 4 exam is a testament to your understanding of the material and your dedication to continuous professional development.

Achieving the ITIL 4 Foundation certificate will also prepare you for many roles with ITSM and beyond. As its name suggests, ITIL 4 Foundation is the bedrock upon which you can build a robust, versatile ITSM career.

Keeping up to date with ITSM

ITIL 4 introduces new ideas and tools for professionals to use. ITIL is a comprehensive framework created to ensure that organisations can meet the challenges of today’s digital transformation. It offers an end-to-end model for ITSM operations, providing organisations with a rapid and efficient way to deliver the best IT-enabled products and services. In addition to incident and problem management, ITIL 4 helps you to avoid costly errors, empowering you to prevent or quickly rectify expensive mistakes.”

Benefits to organisations

Who uses ITIL? It is used worldwide by large, medium, and small organisations to improve their service values. ITIL helps organisations in every sector to:

• Resolve business issues
• Enhance IT capabilities
• Develop new capabilities that directly benefit the business

ITIL is the most recognised ITSM best practice with a framework that defines specific processes and functions focused on effectiveness and efficiency within the Service value system. Read this article on the ten improvements ITIL 4 can provide to an organisation.

Benefits to an organisation:

• Alignment between IT and the business.
• Improves customer service and satisfaction with IT.
• Reduced costs through enhanced utilisation of resources.
• Better visibility of IT costs and assets.
• Improved management of risk and service disruption or failure.
• More stable service environments to support constant business change.

The ITIL framework introduces an end-to-end approach to the creation, delivery, and continual improvement of technology-enabled products and services.  Those interested in embracing the new service management culture and learning key concepts of IT and digital service delivery should take the ITIL 4 Foundation course. ITIL 4 is designed for professionals just beginning their journey or for people looking to update their existing knowledge.

To get a taster, you can download our quick guide.

Want to find out more or explore group training options? Please do get in touch with our Head of Learning and Development.