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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.

Pink News

Pink Elephant and FireScope

FireScope and Pink Elephant to bring Service Intelligence to improve IT Service Management Across Europe Leading IT Service Management firm Pink Elephant announced a new strategic partnership with FireScope using its application behavior intelligence and persistent discovery and… read more

Online ITSM Training

Working and training at home is a reality for a lot of us and plans for professional development have undoubtedly been interrupted. But that doesn’t need to be the case! You can continue your professional and personal development… read more

Pink Elephant voted best large training organisation in the Netherlands

Our Dutch colleagues took home GOLD in The Best Educator of the Netherlands (BOVNL) awards. The best Dutch training organisations from 2019 were again announced by Springest, the largest training comparison company in Europe. This happened on Thursday,… read more

Service Asset Discovery & Dependency Workshop

Service Asset Discovery & Dependency Workshop Location: 41 Portland Pl Marylebone, London, W1B 1QH Date: Wednesday 27th November. From 10 am till 5 pm. Lunch provided. This event is now Closed.  Register here to receive updates on future workshops … read more

King Price Insurance Chooses Pink Elephant

King Price chooses Pink Elephant in South Africa. On the 1st of August 2019, Pink Elephant met the “king” following a three-month transition of the King Price Service Desk environment to the Pink Elephant Global Service Centre in… read more

Beyond Foundation ITIL® 4 Advanced Courses.

ITIL® 4 advanced courses are just around the corner. Check out what’s beyond Foundation. Below are all the courses Pink Elephant will offer starting late 2019 early 2020. Please note the course deliveries will be staggered. Stay tuned… read more

Pink Elephant EMEA and Cherwell Software

Pink Elephant EMEA and Cherwell Software Team to Bring IT Service Management Expertise to EMEA Region Cherwell Software, LLC, (‘Cherwell’) a global leader in service management, and Pink Elephant EMEA, the international business innovator and Information Technology (IT)… read more

Answers to your questions on ITIL 4.

ITIL 4 How has the lifecycle changed? “Easy – the lifecycle is gone. There is no longer the service life cycle of strategy, design, transition, operation and CSI. The thinking behind this, I believe is that a lot… read more

ITIL®: What’s New In ITIL 4

When it comes to ITIL and IT Service Management, Pink continues to stand out! After 25 years and four versions of ITIL, Pink Elephant is still the one everyone looks to first. Over the years, no other organisation… read more

Frequently Asked Questions About ITIL 4

ITIL®, the world’s favourite and most popular IT service management best practice framework, was first released in 1989, ITIL was republished in a new format in 2000 as ITIL® v2, updated in 2007 as ITIL® v3 (with a… read more