Certified Agile Service Manager Certified Agile Service Manager General Programme Pricing Reviews Course details Type of training: e-Learning Duration: 90 days Training costs: £ 499 Register directly download brochure Our customer rating Trainer Peter Hubbard +44 0118 324 0620 Send an Email Contact Us Service Management The Certified Agile Service Manager course is accredited by the DevOps Institute and provides delegates with an in-depth knowledge and understanding of the agile service management (ASM) approach. Delegates will learn why ASM is being used by organizations to provide ‘just enough’ service management process and control to deliver value. Studying the ASM roles, artifacts and events will help delegates to apply ASM in their own organisations. The course Get CASM trained at your own pace 90 or 150 days online access Fully accredited Includes videos, quizzes, exercises, and sample exam Exam voucher Tutor support available via email Target group The training Agile E-Learning is designed to provide insight into the basic processes of Service Management, understanding, and is therefore especially suitable for: SCRUM evangelistAnyone interested in learning more about Agile and SCRUM from a product and process perspectiveConsultantsInternal and external suppliersProcess stakeholders Knowledge Objective 13 lessons covering an introduction to ASM and its relationship with Scrum, Scrum and ASM roles, Scrum and ASM events, Scrum and ASM artifacts, and getting started. Certification Certified Agile Service Manager (CASM)® Duration 90 days. - Read More Collapse Programme Study duration: 16 hours Lesson 1: Why Agile? Lesson 2: Agile Practices Lesson 3: Introducing Agile Lesson 4: Agile Process Design Lesson 5: Scrum Basics Lesson 6: Roles Part 1: Scrum Roles Lesson 7: Roles Part 2: ASM Roles Lesson 8: Artifacts Part 1: Scrum Artifacts Lesson 9: Artifacts Part 2: ASM Artifacts Lesson 10: Events Part 1: Scrum Events Lesson 11: Events Part 2: ASM Events Lesson 12: Getting Started Lesson 13: Exam Preparation Examination requirements Exam duration: 60 minutes Exam format: closed book, multiple choice Exam delivery: online, webcam proctored Exam pass mark: 26/40 questions (65%) Exam vouchers must be requested within 6 months of purchase Read More Collapse Cost & Packages Description Cost Training costs £499 Packages E-learning courses provided by IT Training Zone Ltd, an accredited training organisation. DevOps Foundation® and Certified Agile Service Manager (CASM)® are registered marks of the DevOps Institute.