Our fully managed IT support solves your business needs, everyday of the year.
We provide a fully managed IT support managed service desk, including proactive maintenance and monitoring running everyday of the year, 24/7/365.
Our fully managed IT support service gives you information technology support and management for a fixed monthly cost. We can become your fully managed IT department and cloud services provider or work alongside your current team as a supporting team helping cover gaps within your supporting hours. We will work with you to ensure the return from your technology investment is maximised.
We place the emphasis on the staffing, management and improvement of your customer’s single point of contact to the IT department. Pink Elephant provides certified, experienced people at the ‘peak of their enthusiasm’ to deliver this critical element of customer service excellence, based firmly on ITIL best practices.
Do you have a multilingual user organisation? Is your organisation active in multiple time zones? Or does your own Service Desk have trouble offering 24/7 support? Our Global Service Centre offers a solution.