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Overview: Cherwell Software was founded in 2004 to provide a flexible and easy-to-use ITSM solution. Cherwell’s platform is designed with a strong focus on empowering IT teams to deliver exceptional service through a codeless configuration approach. The platform’s intuitive drag-and-drop customisation capabilities make it a favourite among organisations looking for agility and simplicity in their IT operations.
Strengths:
- Codeless Configuration and Customisation: Allows users to make extensive modifications without needing deep coding knowledge, making it accessible to a wide range of IT professionals.
- Good Integration Options: Easily connects with various other tools and platforms, enhancing its utility and reach.
- Deployment Flexibility: Offers versatile deployment options, including on-premises, cloud, or hybrid, catering to diverse organisational needs.
Key Features:
- mApp Solutions: Provides modular applications that can be quickly integrated, extending the platform’s capabilities without extensive development.
- Configuration Management Database (CMDB): Centralises IT asset information, offering better insights and management.
- Robust Reporting: Features advanced reporting tools that provide in-depth insights into IT performance and issues, aiding in better decision-making.
Pink Elephant EMEA Partnership: Partnering with Cherwell, Pink Elephant EMEA offers expert guidance and support to implement and customise Cherwell’s solutions. This partnership ensures clients can leverage Cherwell’s capabilities to streamline their IT operations and enhance service delivery.
Cherwell Implementation Partner
Pink Elephant is proud to have a global practice of experienced Cherwell consultants with an unflagging ‘can do’ attitude. We have expertise with the Cherwell platform itself and a deep understanding of the ITSM best practice principles that underpin all successful implementations.
Why Choose Pink Elephant?
- Global practice of experienced Cherwell consultants
- Service Management experts worldwide
- Agile methodology for all delivery and design work
- Education and Consulting services which complements Cherwell’s software to enable you to realise the full value of your ITSM investment
Cherwell Products
Unify and Simplify Service Experiences for All Employees
The award-winning Cherwell® Service Platform allows you to automate workflows, integrate systems, and improve employee productivity for departments inside and outside the traditional boundaries of IT. Named a Leader in the Forrester Wave for Enterprise Service Management, our innovative solutions for HR, Security, PPM, and Facilities, combined with codeless configuration, provides a simple and cost-effective way to make workflow across the enterprise.