ITSM
So you’re looking for an ITSM Tool?
Choosing an IT Service Management (ITSM) toolset is one of the most important and, undoubtedly, most involved decisions you will make as a service desk, helpdesk, or IT manager. You might be in the midst of choosing one… read more
An Effective Approach to Managing Your IT Assets.
Charlie Miles is hosting a live webinar on IT Asset Management on the 11th of May at 2:00 pm (BST). Register to attend for free Keeping track of your IT assets may not always be top of mind,… read more
MarsLander ITSM Mission Log – 10.03.21
Disruption. Transformation. Value Mission Director Log: 10.03.21 ‘The world is in a state of disruption’ thought the Mission Director of Space-Y.” Digital disruption caused by rapid emerging technologies is suddenly creating new business models and IT is becoming… read more
MarsLander ITSM Simulation Day
On March 10th we will be taking off on an IT mission of discovery to Mars. Do you recognise any of these challenges? The explosion of Agile and DevOps ways of working are putting pressure on your ITSM… read more
The ITIL® v3 journey is coming to an end
AXELOS announces the retirement of ITIL® v3 The retirement schedule for ITIL v3 certification courses and the ITIL 4 Managing Professional Transition course (the bridging course between ITI v3 and ITIL 4 for experts) has just been announced by AXELOS, the owner… read more
ITIL 4 MP courses now on the Pink E-Learning Portal
Pink News: ITIL 4 Managing Professional Courses Now On The Pink E-Learning Portal. The ITIL 4 Managing Professional stream certification modules are now available on the Pink e-learning Portal. Get access to all four courses that form… read more
ITIL 4 Leaders and Strategists
Calling IT Leaders and Strategists. Are you ready to take the lead? ITIL 4 includes two distinct designations: The Managing Professional (MP) and The Strategic Leader (SL). All courses needed to achieve both are now available for booking… read more
Discover ITIL 4 Specialist – Create, Deliver & Support
Discover and learn about the new ITIL 4 Specialist – Create, Deliver & Support qualification and course in this quick spotlight. The ITIL 4 Create, Deliver and Support course helps IT professionals who are responsible for service delivery,… read more
New to ITIL 4? Let us help you get started.
What is ITIL 4 and why do I need it? If you’re new to ITIL® 4 and don’t know where to start, or if you’ve started but you’re not sure about your next steps, keep reading. ITIL 4… read more
Pink Elephant and FireScope
FireScope and Pink Elephant to bring Service Intelligence to improve IT Service Management Across Europe Leading IT Service Management firm Pink Elephant announced a new strategic partnership with FireScope using its application behavior intelligence and persistent discovery and… read more