Accelerate your digital transformation journey with a single, unifying platform for digital business.


NowPlatform Accelerate your digital transformation journey with a single, unifying platform for digital business.

The NowPlatform at a glance

The NowPlatform is an application Platform-as-a-Service (aPaaS) used by nearly 800 of the Forbes Global 2000 companies. It offers a comprehensive development environment to rapidly build, test, and deploy applications. Whether it’s used by business analysts or professional developers, it can accelerate development efforts that address a broad range of business challenges, including case management, operations management, and enterprise service management.

NowPlatform - ServiceNow - Pink Elephant


Why choose Pink Elephant

  • Global practice of experienced consultants
  • Service Management experts worldwide
  • Agile methodology for all delivery and design work
  • Education and Consulting services that complement ServiceNow software to enable you to realise the full value of your ITSM investment

With the right ITSM solution and Partner, organisations can standardise the delivery of IT services within an organisation, based on budgets, human resources, processes, and results.

At Pink Elephant, we specialise in combining IT processes into a unified program that aligns with business goals. By investing in a service desk, businesses can improve the alignment between business and IT, enhance agility, reduce costs, improve profitability, reduce regulatory and security risks, and improve satisfaction with IT.

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Benefits of the Now Platform

Connect Your    Enterprise

Create a seamless one-data  model cross-enterprise   processes.

NowPlatform - Engaging experiences Pink Elephant EMEA

Enable Engaging Experiences

Boost your customer satisfaction levels with intuitive omnichannel experiences.

Increase Workforce Productivity

Empower service delivery teams with targeted, purpose-built tools and information in a single, configurable workspace.

Intelligent Insights

Leverage AI and analytics to surface information, make predictions, and automate repetitive tasks so you can focus on strategic work.

Focus on Innovation

Enable your workforce to easily automate, extend and build digital workflow apps across the enterprise with a single, unified platform.

Key Functionalities

  • Security – Secure by default and supporting application security and data protection, as well as your Identity and Access Management (IAM) needs.
  • Core Services – Delivers all the core services and functionality to support your ServiceNow application and custom application business requirements.
  • No/Low Code Development – Provides development tools that make it easy for your non-IT developers to quickly build apps with little to no code.
  • Pro Code Development – Supports your professional developers with standards-based web tools and web application frameworks for rapid application development.
  • Development Tools – Offers a full suite of app development solutions for all types of developers to increase productivity and speed of delivery.
  • Integration Services – Makes it easy to import/export data and quickly connect to your existing systems both on-premises and in the cloud.
  • Embedded Intelligence – Helps drive automation with intelligent orchestration of processes, precisely predict performance, and detect anomalies to prevent future problems.
  • User Experience & Notification Services –  Delivers a mobile-first user experience, a self-service portal, and simplifies how your users are notified when something importanthappens.

Pink Elephant’s world-class team of consultants, engineers and developers aim to support your IT journey from process design to software implementation and beyond.

We have partnered with ServiceNow, to provide ITSM products that are easy to use and offer great value to any kind of business. By implementing an ITSM solution, your organisation can utilise it to streamline business processes and ensure you respond quickly and effectively to all ITSM demands.

University of Oxford ITSM Transformation

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Misha Macinski

Head of Consultancy +44 (0)118 324 0620


We have a number of exciting opportunities to join our growing team. If you are looking for a company where career-minded professionals can achieve success while bringing their best self and qualities to work each day, Pink Elephant may be the company for you!

Find your role.