Project Management
What’s New with PRINCE2?
Five key updates in PRINCE2®’s 7th Edition – As the realms of project management continue to expand and evolve, the methodologies guiding them must adapt as well. In keeping with this necessity, AXELOS has unveiled the 7th edition… read more
MarsLander ITSM Mission Log – 10.03.21
Disruption. Transformation. Value Mission Director Log: 10.03.21 ‘The world is in a state of disruption’ thought the Mission Director of Space-Y.” Digital disruption caused by rapid emerging technologies is suddenly creating new business models and IT is becoming… read more
MarsLander ITSM Simulation Day
On March 10th we will be taking off on an IT mission of discovery to Mars. Do you recognise any of these challenges? The explosion of Agile and DevOps ways of working are putting pressure on your ITSM… read more
The Very Real Benefits of IT Asset Management
Keeping track of your IT assets may not always be top of mind, but properly managing those assets can ultimately improve the bottom line for your organisation. To operate at peak efficiency, IT departments need to focus on… read more
Cherwell 10.0 Service Management
Cherwell Service Management 10.0 is here and it will dramatically improve IT efficiency, employee productivity and really moves Cherwell forward from an innovation perspective. SO, WHAT’S NEW? CSM 10.0 introduces expanded channels, new models of collaboration, ground-breaking machine… read more
Quick Start Guide to Software Asset Management
Software Asset Management is a crucial part of service management with major cost implications but is sadly ignored. Here at Pink Elephant, we are helping, on average, a client every month to begin formalising their Software Asset Management (SAM) processes… read more
King Price Insurance Chooses Pink Elephant
King Price chooses Pink Elephant in South Africa. On the 1st of August 2019, Pink Elephant met the “king” following a three-month transition of the King Price Service Desk environment to the Pink Elephant Global Service Centre in… read more
The many ways a Service Catalogue enhances business value
The Service Catalogue is an invaluable resource to the business. It plays a crucial role as the point of access to all products and services offered by IT and other departments. A Service Catalogue is used to define… read more
The Different Stages Of Agile Teams
Organisations often expect a lot from self-supporting Agile project teams in today’s world. In a lot of organisations, the team velocity is the only KPI they notice and it is important to understand the influence of team dynamics… read more
The Current Status Of DevOps
IT industry experts and forecasters are all talking about it – the time for DevOps is now. Where is your organization with regards to applying DevOps? Are you on par with your peers? An infographic published by Forrester Research shows… read more