Software Asset Management Essentials
Complimentary best practice frameworks working alongside ITIL. Covering governance, tactical and operational service delivery and management of software assets.
The Course
Why You Should Attend This Course This qualification covers the Software Asset Management (SAM) processes as described in the SAM module within the IT Infrastructure Library (ITIL). The qualification also covers the interdependencies between IT Service Management principles and SAM.
Knowledge Objective
- Describe the objectives and major activities required to implement SAM within an organisation
- Explain and use SAM techniques and processes
- Be aware of the support tools and techniques available for the implementation of SAM and be able to indicate how possible improvements can be made
- Manage software assets through the stages of their lifecycle
- Prepare and distribute SAM reports and plans throughout the organisation
- Understand and explain the interdependencies between SAM and other IT and Service Management processes
- Make more efficient use of software licenses within an organisation and define, produce and analyse measurements and metrics
- Assist organisations to develop effective SAM processes in line with evolving SAM standards
- Justify and sell the benefits of a SAM initiative.
- Understand the impact of software ownership, legal risks and non compliance.
Certification:
ISEB Certificate in Software Asset Management Essentials
What format is the exam?
One hour ‘closed book’
40 multiple choice questions
Pass mark is 65% (26/40)
Pre-requisites: None
Holders of the ISEB Certificate in SAM Essentials will be able to demonstrate their competence in, and their ability to:
• Describe the objectives and major activities required to implement SAM within an organisation
• Explain and use SAM techniques and processes
• Be aware of the support tools and techniques available for the implementation of SAM and be able to indicate how possible improvements can be made.
• Manage software assets through the stages of their lifecycle
• Prepare and distribute SAM reports and plans throughout the organisation.
• Understand and explain the interdependencies between SAM and other IT and Service Management processes
• Make more efficient use of software licenses within an organisation and define, produce and analyse measurements and metrics
• Assist organisations develop effective SAM processes in line with evolving SAM standards
• Justify and sell the benefits of a SAM initiative.
• Understand the impact of software ownership, legal risks and non compliance.
Training costs: £ 999,-
All prices include lunch, coffee and tea. Price is excluding VAT.
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