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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
ITIL®: What’s New In ITIL 4
When it comes to ITIL and IT Service Management, Pink continues to stand out! After 25 years and four versions of ITIL,...
2019 ITSM Trends
Take a look at the top trends to expect in the ITSM space in 2019 with Troy DuMoulin VP, Research & Development Pink...
Frequently Asked Questions About ITIL 4
ITIL®, the world’s favourite and most popular IT service management best practice framework, was first released in 1989, ITIL was republished in...
The Current Status Of DevOps
IT industry experts and forecasters are all talking about it – the time for DevOps is now. Where is your organization with...
ITIL V3 to ITIL 4
Pink Elephant once again leads the way in ITIL certification! Choose the world’s ITIL 4runner for your ITIL 4 certification. When it comes...
The dilemma in a multi-supplier environment.
The other day I was attending a company's intake meeting when, halfway through, I noticed my client growing increasingly restless. The reason?...
ITIL 4 Certification Path Announced by AXELOS
The New ITIL 4 Certification Path! Just announced by AXELOS – The above diagram depicts the new certification scheme. The ITIL 4...
Webinar Series: Integrated Service Management
Driving Maximum Business Value with Integrated Service Management The ultimate goal is to enhance the delivery of business value by improving the...
Agile Service Management: a mindset as well as a framework
According to “The Agile Service Management Guide”, Agile Service Management involves: “adapting Agile and Scrum values and practices to IT Service Management...
ITIL 4 Update
BREAKING NEWS ITIL® Is Changing! It’s time for another edition of the world’s favourite IT service management best practice framework. First released in...
15 Essential Practices Of DevOps
DevOps is a coined noun used to describe an evolution of existing IT best practices from ITIL®, Lean and Agile into a development and operations approach...
Agile Project Management Benefits
It’s no secret that the Agile Model is fast becoming the preferred way to manage projects. Organisations, teams and even project management software are...
Risk Management in ITSM Projects
ITSM Projects are tough – Plan to succeed! IT projects do not have a great track record of success relative to their...
Virtual Machine (VM) provision using Service Automation Framework®
Once simply a cost centre, IT is now recognised as a key strategic asset for the modern enterprise. More than ever before,...
Service Request Catalogues Guidance
Taken from Eddie Potts White Paper on Service Request Catalogues. Download the full white paper HERE Request fulfilment is very simple, but...