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Welcome to Pink Elephant EMEA! We offer a comprehensive range of ITSM and ESM services designed to support your organisation's digital transformation.

Whether you're looking for expert ITSM consulting, cutting-edge technology solutions, award-winning training courses, or hands-on IT support, explore our website and use the search box to easily find the resources, insights, and services you need.
ITSM

Why ITSM is like Baking a Chocolate Cake

On National Chocolate Cake day, we discover the connection between the sweet treat and ITSM. It's Saturday 27th January, and the Pink...
ITSM

The Role of Leadership in ITSM Success: Nurturing Growth and Excellence 

By Shaz Akhtar, Pink Elephant Associate In the evolving world of IT Service Management (ITSM), the role of leadership cannot be overstated....
Project Management

What’s New with PRINCE2?

Five key updates in PRINCE2®'s 7th Edition - As the realms of project management continue to expand and evolve, the methodologies guiding...
ITSM

How AI can be used in IT Service Management

Integrating AI into ITSM with Pink Elephant and Freshworks Artificial Intelligence (AI) continues to redefine the boundaries of what is achievable in...
ITSM

Inventory Tracker Software: How Pink Can Help

Inventory tracker software and how to optimise its use What is inventory tracker software? Inventory tracker software has revolutionised the way businesses...
Pink News

How to win friends and influence people at SITS23

You can see Pink Elephant EMEA’s Misha Macinski no less than three times during SITS23. Not only is he hosting his own speaker session...
Pink News

Pink makes waves with new IT Services company

Pink Elephant EMEA has announced the launch of a new IT Services company based in South Africa. Blue Ocean IT Services is...
Pink News

Ten benefits of outsourcing a service desk

What are the benefits of outsourcing an IT service desk? When you want to offer that vital human touch to your customer...
Pink News

Pink Elephant announces partnership with 4me

ITSM goes 'Double Dutch' Pink Elephant EMEA is delighted to announce its new partnership with 4me®, a leading provider of end-to-end service...
Pink News

Visit Pink Elephant at SITS 2023!

It's the most wonderful time of the year for the IT Service Management sector when the Service Desk & IT Support Show...
Pink News

Pink Elephant launches Kanban e-learning course

So you’ve heard about the can-can, you may even be able to raise that leg yourself, but can you do the Kanban?...
Pink News

How does e-learning promote gender equality?

At Pink Elephant EMEA, we celebrated International Women's Day in style on LinkedIn, but it made us think more deeply about other...
Lean IT

What is an Improvement Kaizen?

The Improvement Kaizen explained The improvement Kaizen is the most popular and visible form of Lean IT Kaizen within IT. Simply said:...
ITIL ITSM

ITIL® 4 Quick Start Guide

ITIL® 4 can seem daunting at first. In order to facilitate your journey, we have compiled a starter guide that provides an...
Pink News

Freshworks and Pink Elephant EMEA Join Forces

Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring refreshing IT Service Management to elevate employee engagement. London, July...