'Smart Hands'On-Demand IT Field Service Engineers

Available in 86 countries

'Smart Hands'On-Demand IT Field Service Engineers Available in 86 countries

Do you need on-site technical support but don’t have the staff?

Utilising our on-demand Field Engineer service could provide your business with the hands-on IT support it needs, wherever your offices are located. Our engineers assist with deployments, installations, troubleshooting, break-fix, testing, and much more. Whether you require next-day, same-day, or project-specific IT support, we are here to help.

 

What is On-Demand IT Field Service?

 

Our expert engineers, fully trained and qualified, are ready to assist when you need it most. In certain locations, getting the support you need can be challenging and costly if you have to send your own staff. Our On-Demand IT Service Engineers provide the ideal solution.

 

Support Provided by On-Demand IT Service Engineers

 

Our ‘Smart Hands’ services offer a variety of support options, including direct assistance and general technical troubleshooting on-site at your offices. This encompasses:

 

  • Equipment installation and configuration
  • Racking, patch panels, and cabling
  • UPS installation/removal
  • Physical installation of IT hardware & components (such as switches, firewalls, IMACS)
  • Physical IT refresh, deployment, and disposal
  • AV equipment support for conference rooms
  • Power cycling of routers, servers, and switches

Pink Elephant’s team of engineers are ready to help with all your IT needs.

 

Smart Hand Services

 

By utilising Pink Elephant’s on-demand Field Engineer service, you can ensure you receive the right support at the right time. Our team will coordinate and manage the IT Field Engineers, arranging their attendance and ensuring the completion of work at your site. This global, on-demand resource is available to businesses of any size, providing physical IT support at any time, anywhere in the world.

 

Pink Elephant’s Field Engineer ‘Smart Hands’ service is currently available in 86 countries. Our professional and reliable engineers have the experience, training, and expertise to deliver on-site IT support activities to the highest standards.

Get a Quick Quotation for IT Support Services

Country coverage

Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bermuda, Bhutan, Bolivia, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cayman Islands, Chad, Chile, China, Colombia, Congo, Costa Rica, Croatia, Croatia (Hrvatska), Curacao, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, DRC Congo, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Finland, France, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Mauritius, Martinique, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Saint Kitts & Nevis, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turkmenistan, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Vietnam, Virgin Islands-USA, Yemen, Zambia, Zimbabwe.

Why choose Pink?

  • 24/7/365 Coverage

    Our Managed Service Centre is open 24/7/365

  • Multilingual Support

    English, French, German, Spanish, Italian, Portuguese, Dutch and more

  • Lower operational costs

    Our fully managed service is accompanied by considerable cost savings and more...

  • ITSM Thought Leadership

    Globally recognised ITSM Thought Leader for over 40 years

  • Performance Driven

    KPI driven with a significant focus on first time fix and response...

  • Innovation

    Leading edge technology and future-equipped service capabilities

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Contact

Sam Smith

Head of IT Support +44 (0) 7718483283

Careers@Pink

We have a number of exciting opportunities to join our growing team. If you are looking for a company where career-minded professionals can achieve success while bringing their best self and qualities to work each day, Pink Elephant may be the company for you!

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