This course includes a unique ‘Full Stack’ view of DevOps, which is a necessity to successfully enable improved quality, higher speed, and a reduction in costs.
IT organizations are constantly challenged to improve the way services are delivered in respect to quality, speed, and cost. In response to these ongoing pressures, organizations have long turned to ITSM frameworks to improve the quality and value of their service delivery capabilities.
In addition to ITSM practices, recent trends and market pressures have introduced additional models, methods, and concepts designed to further accelerate traditional IT management practices such as project management, software development, and service delivery. However, many organizations find that these practices are leveraged in isolation by different teams. This leads to competition for resources – creating conflict and distracting management’s focus, rather than collaborating and gaining the benefit of integration.
The Enabling Integrated IT Service Management with DevOps, Agile & Lean certification course adds to your knowledge of proven ITSM capabilities and demonstrates how the practices of ITSM, Lean, Agile, and DevOps work together to enable successful outcomes, remove waste, lower costs, and increase business value.
Includes quizzes, student presentation an official syllabus and a sample exam – No additional resources are required – everything that you need to understand the concepts and principles is included. The official exam is also provided in the price of this course.
Enabling Integrated IT Service Management with DevOps, Agile & Lean™ certification is governed by Professional Designations. All rights reserved.
By the end of this certification course, you will be able to articulate:
There are no mandatory prerequisites. Work experience in IT services is recommended.
Number of questions: 40 Multiple-choice questions
Pass mark: 70%
Duration: 60 minutes
I would like to request onsite training for the following course: Enabling Integrated IT Service Management ™ with DevOps, Agile & Lean E-Learning E-Learning
We have a number of exciting opportunities to join our growing team. If you are looking for a company where career-minded professionals can achieve success while bringing their best self and qualities to work each day, Pink Elephant may be the company for you!
Find your role.